Replacements Mail

Today has been a little different from most days.  I had an opportunity to work in our mailroom.  I knew this would be a great opportunity to learn something new.  When you think of a mailroom, you might visualize a stuffy office with a few college kids running errands and filling out paperwork for lawyers.  Well, the Replacements mailroom is different.  Our company sent roughly 6.5 million pieces of mail last year.  To put that into perspective...we send about 500,000 pieces of mail per month, about 135,000 pieces per week, and stuff about 20,000 envelopes per day.

In order to keep our customers informed of the latest in china, crystal, flatware, and collectibles, we offer to send email or mail updates with the newest pieces and prices in the patterns you have opted to watch.  We have a series of printers designed to print updates in your patterns.  Each of these "batches" are printed according to their destination.  From there, these print outs are loaded into a rather ominous looking machine called "The Inserter."  The inserter has the ability to stuff 40,000 envelopes per day.  This is truly an amazing process.

Even if you request special information from us, the machine will select from several piles of brochures and send the appropriate one to you - inserted in the envelope with your quote. 

I have to admit that I had a great deal of fun today and learned another interesting and fun fact about Replacements, Ltd.