YouTube Free Tour of Replacements, Ltd.

Replacements, Ltd. stocks Homer Laughlin Fiesta Ware

In 2003 publisher Rand McNally named Replacements, Ltd., Greensboro, NC, one of the “Top 25 Free Attractions in America,” citing the company’s free tours of its museum, showroom, and warehouse. Year round, 7 days a week (except holidays), Replacements, Ltd. free tours are available every half hour, from 9:00am to 6:30pm. Individuals and bus tours drive from near and far to see our amazing collection of china, crystal, silver, and collectibles.

Now at YouTube you can take a free tour of our facilities right on your home or office computer! Just click on this link:

http://www.youtube.com/watch?v=KbHfqW45m6E

When the YouTube screen appears, click the “Watch in High Quality” link to the bottom right of the video. Then sit back, relax, and enjoy the tour! Since there are no credits, Pinot the Blog Dog wanted me to tell you that some of her best buddies make guest pet appearances in the tour. There's "Charmin," who'll meet you at the front desk if you come to our business entrance at Replacements, Ltd. There's big "Mercury," who used to work in the phone sales center - he's since moved to Florida. There's "Cocoa," who works in curating, and sleepy little "Romeo," who works in buying services. Pinot the Blog Dog says our pet-friendly policy makes Replacements, Ltd. a great place to work and visit, and everyone agrees!

Founder and owner Bob Page checks inventory in Collectibles

In the YouTube tour our founder and CEO, Bob Page, describes how he started the business 27 years ago, working from his house in Greensboro, NC, writing down customer requests on 3 x 5 index cards, and packing up UPS shipments on the floor of his kitchen.

Our Replacements, Ltd. facilities today comprise 415,000 square feet, the size of 7 football fields, and we employ more than 500 individuals! Our warehouses contain more than 13,000,000 pieces of inventory in more than 300,000 different patterns!

Replacements, Ltd. in April 2008 was mentioned by another publisher, Frommer's, that also notes our free tours. “Walking into Replacements, Ltd. is like going to Disneyland for dishes,” writes internationally recognized author Suzy Gershman in her recent book, Where to Buy the Best of Everything, published by Frommer’s, a division of John Wiley & Sons, Inc. Her book includes information about more than 1,000 stores and brands, with chapters devoted to women's clothing, women's shoes and accessories, menswear, kids, beauty, homestyle, food, lifestyle, and more.

At Replacements, Ltd. “there’s an official tour every half hour, there’s a lounge, there’s restrooms, there’s free information to take away,” Gershman writes in her glowing assessment of our facilities. “There’s even a stack of pens and fridge magnets,” she writes.  “The help is enormously friendly and knowledgeable. In the rear, in back of the showroom and before the warehouse, there’s a small clearance corner. It is a heart stopping destination.”

“All of us shoppers know about Replacements, the famous china dealer,” Gershman writes, and she is a lady who knows something about shopping. Her Born to Shop books, a Frommer’s series that is more than 20 years old, has been translated into 6 foreign languages, and has sold more than 4 million copies worldwide. Gershman also writes for the noted magazines Travel & Leisure, Travel Holiday, and Conde Nast France. Gershman, with her two daschunds, “Toffee” and “Mango,” divides her time between California and Provence when she is not traveling for her work.

Frommer’s, which now publishes more than 300 guidebooks, burst upon the travel scene in 1957 with the publication of Arthur Frommer’s innovative Europe on $5 a Day, probably carried in more backpacks by more college students than any travel guide in history.  Frommer’s is one of the most trusted names in travel books today. The company is a division of John Wiley & Sons, Inc., a billion-dollar publishing corporation that has been in business since 1807.

So be sure to have a look at the YouTube video, and see what all the excitement's about! And of course, you are more than welcome to come to Replacements, Ltd. for a visit. The video is great, but there's nothing to compare with actually seeing our beautiful Showroom and Museum and the vast expanse of our warehouse and stacks! We look forward to seeing you! Click here for driving directions. And don't forget to browse our web site. Pinot and I will soon be back with more information on dinnerware and collectibles. In the meantime, send us an e-mail at ross.howell@replacements.com. We look forward to hearing from you!

"Great Wall of China" showcase includes Noritake Azalea